Total Quality Management
PROFESSIONAL CERTIFICATE Training
- 2-Day Certificate Training
- Karahi
- 10:00 AM - 05:00 PM
- 26th - 27th Oct, 2026
About Training
This Total Quality Management (TQM) course is a practical 2-day training designed to help you improve quality, reduce errors, and build better systems in your organization. Delivered in Karachi and online, it covers ISO 9001 basics, process improvement, and simple quality tools that you can apply in real work situations. With easy-to-understand concepts and hands-on activities, this course is ideal for anyone looking to improve performance and grow in quality and operations roles.
what you will learn
- Importance of Quality in Modern Organizations
- Core Concept of Total Quality Management (TQM)
- Customer Focus & Continuous Improvement Philosophy
- Activity: Group discussion on real-life quality issues in organizations
- Edwards Deming – 14 Points & PDCA Cycle
- Joseph Juran – Quality Trilogy
- Philip Crosby – “Quality is Free” Concept
- Ishikawa & Taguchi Contributions (Overview)
- Activity: Case-based comparison of quality philosophies
- SIPOC Model (Suppliers, Inputs, Process, Outputs, Customers)
- Cost of Quality (COQ) – Prevention, Appraisal, Failure Costs
- Overview of Excellence Models (EFQM, BQA)
- Activity: Hands-on SIPOC mapping exercise
- Introduction to ISO 9001 Quality Management System
- Key Clauses Overview (4–8)
- Documentation Structure: Policies, SOPs, Manuals
- Activity: Drafting a basic SOP
- Process Thinking & Systems Approach
- Process Mapping Techniques (Flowcharts & Basics)
- Identifying Inefficiencies & Gaps in Processes
- Activity: Develop a process map of a real business scenario
- Short group exercise: analyze a sample machine/process and suggest TPM improvements
- Share findings with the group
Previous participants
Muhammad Asif Khan
About trainer
Skilled in Generative AI | AWS & Google Cloud fundamentals | Digital Transformation
Results-driven professional with 18+ years of experience in Operations, Project Management, HR, Compliance, and Professional Training. Proven expertise in process optimization, ISO compliance, and organizational development across diverse industries including textile, healthcare, IT, and consulting.
Group Discount Policy
Online Fee PKR 8,500/-
Who Should Attend
- Quality Assurance & Quality Control (QA/QC) Professionals
- Production & Manufacturing Managers
- Operations & Plant Managers
- Industrial Engineers & Process Engineers
- Supply Chain, Warehouse & Logistics Professionals
- ISO Coordinators & Compliance Officers
- Internal Auditors & Quality System Implementers
- Supervisors & Team Leaders in any industry
- Fresh graduates looking to build careers in Quality & Operations
- Professionals preparing for ISO 9001 implementation roles
top certification
“THERE ARE ONLY TWO WAYS IN WHICH A MANAGER CAN IMPACT AN EMPLOYEE'S OUTPUT: MOTIVATION AND TRAINING.IF YOU ARE NOT TRAINING , THEN YOU ARE BASICALLY NEGLECTING HALF THE
JOB .” ― Andy grove
JOB .” ― Andy grove
alumni comments
The course was great especially for Textile Industry Professionals.